Privacy policy

Collecting Personal Information 

When you visit the Site, we collect certain information about your device, your  interaction with the Site, and information necessary to process your  purchases. We may also collect additional information if you contact us for  customer support. In this Privacy Policy, we refer to any information about an  identifiable individual (including the information below) as “Personal  Information”. See the list below for more information about what Personal  Information we collect and why. 

Device information 

Purpose of collection: to load the Site accurately for you, and to  perform analytics on Site usage to optimize our Site. 

Source of collection: Collected automatically when you access  our Site using cookies, log files, web beacons, tags, or pixels ◦ Disclosure for a business purpose: shared with our processor  Shopify 

Personal Information collected: version of web browser, IP  address, time zone, cookie information, what sites or products  you view, search terms, and how you interact with the Site 

Order information 

Purpose of collection: to provide products or services to you to  fulfill our contract, to process your payment information, arrange  for shipping, and provide you with invoices and/or order  

confirmations, communicate with you, screen our orders for  potential risk or fraud, and when in line with the preferences you  have shared with us, provide you with information or advertising  relating to our products or services. 

Source of collection: collected from you. 

Disclosure for a business purpose: shared with our processor  Shopify 

Personal Information collected: name, billing address, shipping  address, payment information (including credit card numbers Minors 

The Site is not intended for individuals under the age of 12. We do not  intentionally collect Personal Information from children. If you are the parent  or guardian and believe your child has provided us with Personal Information,  please contact us at the address above to request deletion. 

Sharing Personal Information

We share your Personal Information with service providers to help us provide  our services and fulfill our contracts with you, as described above. For  example: 

We use Shopify to power our online store. You can read more about  how Shopify uses your Personal Information here: https:// 

www.shopify.com/legal/privacy. 

We may share your Personal Information to comply with applicable laws  and regulations, to respond to a subpoena, search warrant or other  lawful request for information we receive, or to otherwise protect our  rights. 

Behavioural Advertising 

As described above, we use your Personal Information to provide you with  targeted advertisements or marketing communications we believe may be of  interest to you. For example: 

We share information about your use of the Site, your purchases, and  your interaction with our ads on other websites with our advertising  partners. We collect and share some of this information directly with our  advertising partners, and in some cases through the use of cookies or  other similar technologies (which you may consent to, depending on  your location). 

We use Shopify Audiences to help us show ads on other websites with  our advertising partners to buyers who made purchases with other  Shopify merchants and who may also be interested in what we have to  offer. We also share information about your use of the Site, your  purchases, and the email address associated with your purchases with  Shopify Audiences, through which other Shopify merchants may make  offers you may be interested in. 

For more information about how targeted advertising works, you can visit the  Network Advertising Initiative’s (“NAI”) educational page at https:// www.networkadvertising.org/understanding-online-advertising/how-does-it work. 

You can opt out of targeted advertising by: 

FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/en-us/resources/ policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital  Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information 

We use your personal Information to provide our services to you, which  includes: offering products for sale, processing payments, shipping and  fulfillment of your order, and keeping you up to date on new products,  services, and offers. 

Lawful basis 

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a  resident of the European Economic Area (“EEA”), we process your personal  information under the following lawful bases: 

Your consent; 

The performance of the contract between you and the Site; Compliance with our legal obligations; 

To protect your vital interests; 

To perform a task carried out in the public interest; 

For our legitimate interests, which do not override your fundamental  rights and freedoms. 

Retention 

When you place an order through the Site, we will retain your Personal  Information for our records unless and until you ask us to erase this  information. For more information on your right of erasure, please see the  ‘Your rights’ section below. 

Automatic decision-making 

If you are a resident of the EEA, you have the right to object to processing  based solely on automated decision-making (which includes profiling), when  that decision-making has a legal effect on you or otherwise significantly  affects you. 

Our processor Shopify uses limited automated decision-making to prevent  fraud that does not have a legal or otherwise significant effect on you. 

Services that include elements of automated decision-making include: 

Temporary blacklist of IP addresses associated with repeated failed  transactions. This blacklist persists for a small number of hours. Temporary blacklist of credit cards associated with blacklisted IP  addresses. This blacklist persists for a small number of days.

GDPR 

If you are a resident of the EEA, you have the right to access the Personal  Information we hold about you, to port it to a new service, and to ask that your  Personal Information be corrected, updated, or erased. If you would like to  exercise these rights, please contact us through the contact information  above. 

Your Personal Information will be initially processed in Ireland and then will be  transferred outside of Europe for storage and further processing, including to  Canada and the United States. For more information on how data transfers  comply with the GDPR, see Shopify’s GDPR Whitepaper: https:// help.shopify.com/en/manual/your-account/privacy/GDPR. 

CCPA 

If you are a resident of California, you have the right to access the Personal  Information we hold about you (also known as the ‘Right to Know’), to port it  to a new service, and to ask that your Personal Information be corrected,  updated, or erased. If you would like to exercise these rights, please contact  us through the contact information above. 

A cookie is a small amount of information that’s downloaded to your computer  or device when you visit our Site. We use a number of different cookies,  including functional, performance, advertising, and social media or content  cookies. Cookies make your browsing experience better by allowing the  website to remember your actions and preferences (such as login and region  selection). This means you don’t have to re-enter this information each time  you return to the site or browse from one page to another. Cookies also  provide information on how people use the website, for instance whether it’s  their first time visiting or if they are a frequent visitor. 

We use the following cookies to optimize your experience on our Site and to  provide our services. 

[Be sure to check this list against Shopify’s current list of cookies on the  merchant storefront: https://www.shopify.com/legal/cookies 

Cookies Necessary for the Functioning of the Store

Name 

Function 

Duration



_ab 

Used in connection with 

2y

_secure_session_id 

access to admin. 

Used in connection with  navigation through a 

24h

_shopify_country 

storefront. 

Used in connection with 

session

_shopify_m 

checkout. 

Used for managing customer 

1y

_shopify_tm 

privacy settings. 

Used for managing customer 

30min

_shopify_tw 

privacy settings. 

Used for managing customer 

2w

_storefront_u 

privacy settings. 

Used to facilitate updating  customer account information. 

1min

_tracking_consent 

Tracking preferences. 

1y

Used in connection with 

1y

cart 

checkout. 

Used in connection with 

2w

cart_currency 

shopping cart. 

Used in connection with 

2w

cart_sig 

shopping cart. 

Used in connection with 

2w

cart_ts 

checkout. 

Used in connection with 

2w

cart_ver 

checkout. 

Used in connection with 

2w

checkout 

shopping cart. 

Used in connection with 

4w

checkout_token 

checkout. 

Used in connection with 

1y

dynamic_checkout_sh

checkout. 

Used in connection with 

30min

own_on_cart 

hide_shopify_pay_for

checkout. 

Used in connection with 

session

_checkout 

keep_alive 

checkout. 

Used in connection with buyer 

2w

master_device_id 

localization. 

Used in connection with 

2y

previous_step 

merchant login. 

Used in connection with 

1y

remember_me 

checkout. 

Used in connection with 

1y

secure_customer_sig 

checkout. 

Used in connection with 

20y

shopify_pay 

customer login. 

Used in connection with 

1y

shopify_pay_redirect 

checkout. 

Used in connection with  checkout.

30 minutes, 3w or 1y  depending on value

storefront_digest 

Used in connection with 

2y

tracked_start_checko

customer login. 

Used in connection with 

1y

utcheckout_one_experi

checkout. 

Used in connection with 

session



mentcheckout.

Reporting and Analytics 

Name 

Function 

Duration


_landing_page Track landing pages. 

2w

_orig_referrer 

Track landing pages. 

2w



_s 

Shopify analytics. 

30min

_shopify_d 

Shopify analytics. 

session

_shopify_s 

Shopify analytics. 

30min


_shopify_sa_p Shopify analytics relating to marketing & referrals. 

30min

_shopify_sa_t 

Shopify analytics relating to marketing & referrals. 

30min

_shopify_y 

Shopify analytics. 

1y

_y 

Shopify analytics. 

1y


_shopify_evids Shopify analytics. 

session

_shopify_ga 

Shopify and Google Analytics. 

session



The length of time that a cookie remains on your computer or mobile device  depends on whether it is a “persistent” or “session” cookie. Session cookies  last until you stop browsing and persistent cookies last until they expire or are  deleted. Most of the cookies we use are persistent and will expire between 30  minutes and two years from the date they are downloaded to your device. 

You can control and manage cookies in various ways. Please keep in mind  that removing or blocking cookies can negatively impact your user experience  and parts of our website may no longer be fully accessible. 

Most browsers automatically accept cookies, but you can choose whether or  not to accept cookies through your browser controls, often found in your  browser’s “Tools” or “Preferences” menu. For more information on how to  modify your browser settings or how to block, manage or filter cookies can be  found in your browser’s help file or through such sites  

as: www.allaboutcookies.org. 

Additionally, please note that blocking cookies may not completely prevent  how we share information with third parties such as our advertising partners.  To exercise your rights or opt-out of certain uses of your information by these  parties, please follow the instructions in the “Behavioural Advertising” section  above. 

Do Not Track 

Please note that because there is no consistent industry understanding of  how to respond to “Do Not Track” signals, we do not alter our data collection  and usage practices when we detect such a signal from your browser.

Changes 

We may update this Privacy Policy from time to time in order to reflect, for  example, changes to our practices or for other operational, legal, or  regulatory reasons. 

Complaints 

As noted above, if you would like to make a complaint, please contact us by  e-mail or by mail using the ‘Contact Us’ link. 

If you are not satisfied with our response to your complaint, you have the right  to lodge your complaint with the relevant data protection authority. You can  contact your local data protection authority, or our supervisory authority.